In Journal of nursing management ; h5-index 43.0
AIM : To examine the need for information and communication technology (ICT)-based nursing care in improving patient management during the pandemic.
BACKGROUND : Maintaining traditional approaches to nursing in the ongoing coronavirus disease (COVID-19) pandemic predisposes healthcare systems to a risk of diminished quality of care. Using ICT (real-time videoconferencing, mobile robots, and artificial intelligence) could reduce burnout and infection risks by minimizing face-to-face contact.
METHOD : Qualitative descriptive design with content analysis.
RESULTS : Overall, 24 participants (14 nurses, six medical/nursing informatics experts, and four technology experts) were interviewed. Three main themes were extracted: Emerging challenges for nurses due to COVID-19, impact of new technology on patient and nurse experiences, and concerns with implementation of technology.
CONCLUSION : A significant portion of nurses' work was unrelated to professional nursing, causing burnout. ICT could help reduce nurses' burden by facilitating environmental management, non-contact communication, and providing emotional support for patients.
IMPLICATIONS FOR NURSING MANAGEMENT : Establishing an ICT-based nursing care system that considers the physical environment and communication infrastructure of healthcare institutions, user's digital health literacy, and user safety to effectively manage non-nursing care-related activities and undertake tasks that can be delegated may improve the quality of care for quarantined patients and reduce risk of cross-infection.
Yoo Hye Jin, Lee Hyeongsuk
2022-Nov-03
COVID-19, artificial intelligence, information technology, nursing care, patient isolation
