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In International journal for the semiotics of law = Revue internationale de semiotique juridique

Digital transformation incorporates new technology into all elements of business and will require the modification of old business models. Similarly, artificial intelligence (AI) is a relatively new disruptive technology with the potential to impact industry and society substantially. Cognitive techniques imitating human behaviour and thought have resulted in advanced analytical models that assist businesses in increasing sales and improving customer engagement, operational efficiency, and service quality by producing new relevant from existing data. These decision-making models are based on descriptive, predictive, and prescriptive analytics. A legislative framework that oversees all digital development uniformly across countries and facilitates a fully regulated digital transformation process is required. However, this regulatory system must not hinder the digital revolution. This study shows that AI and digital transformation will be integrated into various applications and thus used extensively. Nonetheless, the implementation must be carried out in conformity with both standard regulations and the new realities.

Bui Toan Huu, Nguyen Van Phuoc

2022-Sep-22

Artificial intelligence, Digital transformation, Economic impact, Legal system